EWU IT has developed a collection of pre-approved enterprise level computer hardware that is supported by IT. Below is a best practice guide. The goal is a 2-4 week turn-around time from item(s) arriving at EWU to client delivery/setup. Processing time may vary based on product availability, shipping times, and volume of hardware being received.

Laptops, desktops, workstations, monitors and/or docks are currently experiencing supply constraints. Shipping ETAs are 3-6 months. If you need hardware sooner, please contact your IT Coordinator.

Computer Hardware Selection and Purchasing OVERVIEW:

  1. Determine which hardware will best meet your needs by visiting https://ewu.oetc.org Contact your IT Coordinator for computer hardware consulting and purchasing options.

  2. Notify your Purchasing Agent (internal to your department) as to the type of computer hardware you would like to order.  If you do not know who this is, please reach to your College Business Officer (CBO).

  3. The Purchasing Agent (internal to your department) creates a quote through EWU’s OETC portal at: https://ewu.oetc.org

  4. After the Quote has been created, the Purchasing Agent (internal to your department) creates a PR, creates a Purchasing Service Request, and IT Service Request.  All laptop or desktop computer purchases must be paid with Purchase Orders only. Any peripherals (docks, cables, adapters, etc) can be purchased with a PCard from OETC, or other vendors as needed (Amazon, etc).

  5. After the PO is created, either the Purchasing Agent (internal to your department) or OETC sales converts the Quote to an order, and enters the actual PO# in the order.

Purchasing Agent (internal to your department) Detailed Ordering Instructions for Windows Computer Hardware (OETC):

  1. Visit https://ewu.oetc.org  and sign in with your OETC Account.
    • If you do not have an OETC account, please create a HelpDesk ticket with instructions to route to the "Desktop Solutions and HW Receiving Team".

  2. You will see a list of approved computers and accessories. Click on items you want to order and Add to Cart. Tip: Click the upper left OETC link to return to EWU's OETC home page.

  3. After adding computers and/or accessories to your cart, click the Send/Print link and email the Quote to yourself.

  4. The Purchasing Agent (internal to your department) creates a Purchase Requisition.

  5. The Purchasing Agent (internal to your department) creates a Purchasing Department Service Request and attaches the quote to the Service Request.

  6. The Purchasing Agent (internal to your department) creates an IT Service Request (NOT the Purchasing Office)