There are several options available to export and import your EWU email to another account.


  1. PST Export
  2. Import into Gmail
  3. Import into Outlook.com


Option 1: Backup all email to a PST


Outlook automatically creates a Personal Storage Table or PST file for your mailbox. You can then choose selective folder items to move to a new PST file. You must have Microsoft Outlook installed on your computer.

  1. Your EWU account needs to be configured in Outlook. If it's not currently configured/ just follow these instructions in our knowledge base/
  2. Go to File...Open and Export.
  3. Select Import/Export.
  4. This will open the Import and Export Wizard. Select Export to a file. Click Next.
  5. Choose Outlook Data File and click Next.
  6. Select the folders you want to export or select your account at the top to include everything. Click Next.
  7. Choose a destination folder and file name. Click Finish and your email will be exported. Most email systems, including Gmail, have the ability to import PST files.


Option 2: Import your email into a Gmail account

  1. On your computer, open Gmail.
  2. In the top right, click Settings See all settings.
  3. Click the Accounts and import or Accounts tab.
  4. In the second section, click Import mail and contacts.
  5. Follow the steps on the screen.
  6. Click Start import. Depending on the size of your mailbox, this process may take several hours.

For more information, visit Google's Help Center: https://support.google.com/mail/answer/21289?co=GENIE.Platform%3DDesktop&hl=en


You may need the server information below. Use your full EWU email address.


Protocol Server Name Port Encryption Method
IMAP4
outlook.office365.com
993 TLS
SMTP
smtp.office365.com
587 STARTTLS



Option 3: Import your email into an Outlook.com account

  1. On your computer, open outlook.com
  2. In the top right, click Settings (the cog) and then View all Outlook settings.

  3. In the window that opens, select Mail on the left and then Sync email.
  4. Choose Other email accounts
  5. Enter the requested information and check the box for Manually configure account settings. Then click Ok. Use your full EWU email address.
  6. Leave the default option of IMAP/SMTP. Provide the incoming server information from the table below. Select the option to Send email using the Outlook.com server.
  7. Click Ok and your email should be imported. Depending on the size of your mailbox, this process may take several hours.


You may need the server information below. 


Protocol Server Name Port Encryption Method
IMAP4
outlook.office365.com
993 TLS
SMTP
smtp.office365.com
587 STARTTLS



If you need any further assistance please view our Service Catalog for other Knowledge Base articles or contact the IT Help Desk via Phone: 509.359.2247 or Email: helpdesk@ewu.edu