Account and password related questions, answers, and solutions.

How do I change my NetID password from an on-campus Windows computer?
The easiest way to change your password is from InsideEWU, hover over My Account in the upper right and click Reset NetID password. You may also chang...
Mon, Jan 13, 2020 at 9:00 AM
How do I create my student email address?
Go to Click on Create / Setup Student E-mail Sign in using you NetID and Password NOTE: If you have forgotten your NetID/Passw...
Fri, Aug 17, 2018 at 2:46 PM
What systems are affected when I change my password?
Changing your password will affect the following systems: Office365 (email) InsideEWU EagleNet WordPress Computers on campus Wireless acces...
Fri, Sep 27, 2019 at 11:39 AM
How do I reset my Canvas password?
To access, you use your SSO/NetID and the password associated.  Your SSO/NetID is usually the first letter of your first name, and your last ...
Wed, Nov 20, 2019 at 2:29 PM
How do I reset my student email password?
In order to reset your Student Email Password, you will need to also know your SSO password (your NetID password).  If you do not know your SSO/NetID passwo...
Wed, Nov 20, 2019 at 2:26 PM
How to I request access to AiM (Facilities)?
If you need AiM access, download the form on this page, have it signed by your supervisor, and then send it to Jim Moneymaker at 101 Rozell Hall.
Mon, Oct 21, 2019 at 9:13 AM
Google (G Suite) Account FAQ
Q. Does this mean we are moving to Gmail? A. No. Since the campus uses Outlook and Office 365, Gmail is not available for EWU G Suite accounts. ...
Mon, Oct 1, 2018 at 9:09 AM
How do I setup my Exxat account or reset my Exxat password?
For assistance with Exxat, including account setup, technical support, and password resets, please contact the Department of Physical Therapy or Exxat. ...
Fri, Sep 27, 2019 at 11:41 AM
Two-factor Authentication Frequently Asked Questions
Q. How do I get started? A. Instructions are available here: Q. What is two-factor authentication? A. two-factor auth...
Tue, Nov 19, 2019 at 1:52 PM
Duo Two-factor Authentication Frequently Asked Questions
Q. How do I setup Duo two-factor authentication on my account? A. Instructions are available here: The first time that you log...
Tue, Nov 19, 2019 at 1:53 PM