How do I add/remove a shared email inbox to my Outlook (PC or Mac)?

You can add a shared email to your Outlook in tandem with your normal email. First you must request access to the shared email via this request: Request Access to Shared Email Account. If you're looking to create a new shared email account, see this request: Create a Shared Email Account.

Once access is granted you can add the inbox to your main outlook via these steps:

Open outlook via the application or by going to https://outlook.office.com/mail.
Right click on your email folder and select "Add shared folder or mailbox."
Enter the email address you requested access too and click continue.
Navigate back to your email home page. The shared mailbox will now show as an option on the left panel.
You can also send as the inbox by clicking "new mail" then selecting the inbox under the "From" section.
In order to remove a shared mailbox, right click on the mailbox and select "Remove shared mailbox or folder."

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