What do I do if I don't see a Papercut printer icon in my Windows system tray ?

PaperCut Print Deploy is our supported method for self-service printing. For instructions on using the Print Deploy client, see this knowledge base article.

If the Print Deploy icon is not present on your PC (see screenshot below), follow these steps:

1) Right click on the Start button and select Apps and Features

2) When the window opens, locate PaperCut Print Deploy Client and click on it. Click Uninstall.

3) Restart your pc.

4) After logging in, look for the Software Center in the Start menu.

5) With the Applications tab selected on the left, click on the word Required just to the right. You should see the PaperCut Print Deploy Client either already re-installed or in the process of doing so.

If you need any further assistance please view our Service Catalog for other Knowledge Base articles or contact the IT Help Desk via Phone: 509.359.2247 or Email: helpdesk@ewu.edu