Enrolling in Duo

Enrollment in Duo 2FA is a requirement for all faculty, staff and students. These instructions will guide you through the initial set up of the account.

This process requires a cell phone, or tablet. A smart phone is not required.

Also, International numbers are NOT supported. If you have a device with an international number, see this support article - Adding a device with an international phone number to Duo 2FA

Navigate to https://inside.ewu.edu/2fa and click on Register.
Acknowledge that you have a mobile device by clicking on the check box, then the submit button.
Sign in with your EWU e-mail address and SSO password.
After authenticating with your username and password, an enrollment start screen will be shown. Click Next.
If you have a smart phone, select Duo Mobile. If you a non-smart phone, select Phone Number.
Enter your 10-digit phone number in the prompt and continue.
Note: International numbers are not supported.
If you are using a smart phone, download the Duo Mobile app from the Google Play Store (Android) or App Store (iOS). Then click Next from the prompt on your computer.
A QR code will appear. Use the Duo Mobile App to scan the code.
Follow the prompts in the Duo App to complete the set up process. Duo mobile will automatically name your account Eastern Washington University and offer a quick tutorial on approving or denying logins.

Please contact the Help Desk via phone at 509.359.2247 or via e-mail at helpdesk@ewu.edu. Office hours are Monday - Friday from 8:00am to 5:00pm and Saturday - Sunday from 12:00pm to 5:00pm.