How do I log into Tableau and run reports? 


  1. To log into Tableau Server please use your SSO (Single Sign-On) credentials. Tableau Server link is under the A-Z Services (https://inside.ewu.edu/).
  2. To run/interact with Tableau dashboards/reports you will need to use your Oracle user name and password and not SSO. For Oracle password reset information, please refer to this article: https://support.ewu.edu/support/solutions/articles/10000025660-how-do-i-change-my-oracle-password- 

 

 Helpful information: 

 

Troubleshooting tips: 
Issue: I have reset my Oracle password but still cannot run reports.
 Background: In some cases this issue is related to the ODS security and underlining data access such as:

 

  • User has never completed the ODS Authorization Form.
  • User does not have Banner Finance Fund/Org security.
  • No access to Finance and/or HR data in ODS

 

Solution: To request access to ODS, please see “How do I request access to ODS?” article.


If you need any further assistance please view our Service Catalog for other Knowledge Base articles or contact the IT Help Desk via Phone: 509.359.2247 or Email: helpdesk@ewu.edu