How do I change my Voicemail Password? (legacy)
Note: Make sure you know the old pin first. If you do not know your voicemail PIN, please contact the Help Desk at 509-359-2247.
- From your desk phone, press the Messages button or dial 4343. From an outside line, call 509-359-4343
- If prompted, enter your Connection ID (phone extension) and press #.
- Enter your PIN and press #
- Press 4 to access your Setup Options.
- Then press 3 to access your Personal Settings.
- Press 1 to change your password.
- Press # if you want to bypass the prompt.
- Enter your new password, and then press #.
Note: Passwords must be between four and fifteen digits.
- The prompt should ask you to confirm your password. Follow the confirmation with #.
- Your password will be changed after pressing #.
- To exit the system press * or hang up.
If you need any further assistance please view our Service Catalog for other Knowledge Base articles or contact the IT Help Desk via Phone: 509.359.2247 or Email: helpdesk@ewu.edu