How do I setup my University Voicemail? (legacy)
- From your desk phone, press the Messages button or dial 4343. From an outside line, call 509-359-4343
- If you are calling from a phone other than your desk phone press * when Cisco Unity Connection answers. This will also allow you to access the voicemail box of a different extension from the one you are calling from.
- If prompted, enter your Connection ID (phone extension) and press #.
- Enter your PIN and press #, or the PIN of the other extension.
- The auto attendant will walk you through the following setup options. It will start from the beginning if you hang up before completing the enrollment; however it will save any changes that were made prior to hanging up.
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Record your name: You will hear a prompt to record your name. This is the name that users hear when you leave them a message.
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Record your greeting: Next, you will need to record a greeting. This is what users will hear when your extension is not answered.
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Change your password: It will require you to change your default password. Your password must be between 4 and 15 numbers.
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Directory Assistance: The system is automatically configured to associate your name with this extension in the telephone directory.
A printable voicemail guide is attached to this article below.
Once you have completed setup, you can access your University voicemail in multiple ways:
- You can check your voicemail from your phone. For further instructions, see this article.
- A copy of your voicemail is sent to your email inbox. If you need it to go to a different mailbox or if you don't receive them, please let us know.
- You can also access your voicemail through the web at voicemail.ewu.edu. For advanced instructions, see this article.
- From Jabber, if you have it installed. For instructions, see this article.