How do I access University Voicemail? (Legacy)
University voicemail is accessible in multiple ways:
Accessing Voicemail from a Phone:
- From your desk phone, press the Messages button or dial 4343. From an outside line, call 509-359-4343, then enter your PIN when prompted.
IF trying to access another line proceed with the following steps
- If you are calling from a phone other than your desk phone press * when Cisco Unity Connection answers. This will also allow you to access the voicemail box of a different extension from the one you are calling from.
- When prompted, enter the "Connection ID" which is the phone extension, you are trying to access and press #.
- Enter the PIN for the extension and press #.
Main Menu and Shortcuts:
Keys
Action
1
Play new messages
2
Send a message
3
Review old messages
4
Change setup options
41
Change Greetings
412
Turn on/off alternate greeting
421
Change message notification
423
Choose full or brief menus
44
Change transfer settings
5
Find messages
51
Find messages from user
52
Find messages from all outside callers
53
Find messages from a specific outside caller
A print-friendly list of voicemail shortcuts is attached to this article.