How do I use a shared mailbox on a mobile device in Outlook?
To access a shared mailbox on a mobile device, follow these instructions.
- Sign in to your primary account in Outlook for iOS or Android.
- Tap Settings (the gear in the lower left)
- Tap the Add Account, then tap Add a Shared Mailbox.
- If you have multiple accounts in Outlook Mobile, select the account that has permissions to access the shared mailbox.
- Select the account that has permissions to your shared mailbox.
- Type in the address of the shared mailbox and tap Continue.
- After the account setup process completes, the shared mailbox will display in your account list in Outlook for iOS or Outlook for Android.
- To remove a shared mailbox, go back to Settings > Accounts. Then tap on the shared mailbox and select Delete Account.
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