Installing GlobalProtect VPN on Mac
DOWNLOAD CLIENT
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Visit https://vpn.ewu.edu
- If not already signed-in, you will be redirected to EWU's Single Sign-On (SSO)
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After sign-in, download the Mac 32/64 bit GlobalProtect agent
INSTALLING CLIENT
- Click on the Downloaded file to start the installation
- Click Continue to start the installation
- Continue through the Destination, Installation Type, and Installation confirmation screens
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IMPORTANT: If you see a prompt saying "System Extension Blocked", click "Open Security Preferences"

Click "Allow" next to the line that references "Palo Alto Networks"

- GlobalProtect should now be installed and ready to use
CONNECTING TO VPN
- After installing the agent, GlobalProtect should automatically prompt you to connect
- During your first connection, type "vpn.ewu.edu" into the portal address field
- To connect or disconnect VPN, use the GlobalProtect Globe icon in the menu bar on the top-right of your desktop

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