Q. What is eduroam?

 A. eduroam (education roaming) is the secure, world-wide roaming access service developed for the international research and education community. eduroam allows students, researchers and staff from participating institutions to obtain Internet connectivity across campus and when visiting other participating institutions.

 If you are a visitor on an eduroam member campus, you don't need to register for guest access, don't need to figure out which wireless network to join, or worry about being able to connect to the Internet from your personal computer.

Q. Who else belongs to eduroam?

A. In Washington, Gonzaga University, Whitworth University, the University of Washington, Washington State University, Western Washington University, and many others are members. This means you can seamlessly access WiFi on those campuses by just connecting to the same eduroam SSID.

Across the US, there are hundreds of members. A map and listing is available at https://www.eduroam.us/institutions_list.

There are hundreds of international members, which you can browse at https://www.eduroam.org/where.

Q. How do I connect to eduroam?

A. Instructions for connecting from a PC, Mac, Linux, or Android device are available in our knowledge base at https://support.ewu.edu/support/solutions

Q. Does it cost anything?

A. No, it is free for you to use, even internationally.

Q. Can I use eduroam while on the EWU campuses?

A. Yes.

Q. Can I use it on my personally owned devices?

A. Yes, it's our recommendation that you use eduroam for Internet access with your personal devices when you are on campus.

Q. Can I use it on my institutionally owned devices?

A. Yes, we recommend using the eduroam network when visiting other campuses.

Q. If I need help, who do I contact?

A. If you are student, please contact the IT Helpdesk at 509-359-2247 or helpdesk@ewu.edu. You may also submit a ticket at support.ewu.edu.

If you are a faculty or staff member, you may contact your IT Coordinator, the IT Help Desk, or submit a ticket at support.ewu.edu