Our use of Google services is governed under a different set of terms and conditions than their commercial offerings and is fully FERPA compliant. You may read those terms and conditions here.

Google's commercial terms of service do not apply to our use of Google Groups, Google Drive and Docs, and other "core" services.  Personal information is not collected or shared, there is no advertising, and what information is stored in the platform is private. Additional information is available on Google's help site.

Google is now HIPAA compliant and personal health information (PHI) can be stored in Google's "core" services, including: Drive (including Docs, Sheets, Slides, and Forms), Apps Script, Keep, Sites, Jamboard, Hangouts (chat messaging feature only), Google Chat, Google Meet, Google Voice (managed users only), Google Cloud Search, Cloud Identity Management, Google Groups, Google Tasks and Vault (if applicable). PHI should not be stored in non-Core services, including YouTube and other commercial services outside of Google Workspace.

If you need any further assistance please view our Service Catalog for other Knowledge Base articles or contact the IT Help Desk via Phone: 509.359.2247 or Email: helpdesk@ewu.edu