To remove the user credentials from Credential Manager:

  1. Click Start > Control Panel > User Accounts > Credential Manager.
  • Note: If 'View by' is set to Category, click User Accounts first, and then click Credential Manager.

  • Select the Windows Credentials option. Locate the set of credentials that has either Outlook or Microsoft Office in the name and then expand the corresponding folder.

  • Windows Credentials
  • Then click Remove from Vault or Remove (depending upon which version of Windows you are running).

  • Windows Credentials
  • Repeat step 3 for any additional sets of credentials that have the word Outlook or Microsoft Office in the name.

  • A special thanks to the University of Wisconsin for their wonderful write up on this process. https://kb.wisc.edu/page.php?id=47883