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Cell Phones 3
  • Can I receive a discount on my mobile phone service by being an Eastern Employee?
  • How do I request a Mobile Deivce
  • EWU supported cell phone options
Cisco Finesse 3
  • Cisco Finesse for Agents
  • Cisco Finesse for Agent Supervisors
  • Cisco Finesse error work around
Jabber and Softphones 13
  • Accessing Voicemail Via Jabber Soft-Phone
  • Installing Jabber on Windows via Software Center
  • How to retain Audio Settings in Cisco Jabber
  • How to Forward your second line, Cisco Jabber
  • Cisco Jabber Quick Start Guide
See all 13 articles
Phones 12
  • Do I have a telephone landline in my residence hall room?
  • Available Telephone Equipment & IP Phone Quick Start Guides
  • How to Check Your Telephone Recharges (Communication Services Billing Report)
  • Telephone Frequently Asked Questions (FAQS)
  • How do I make an outbound local or long distance phone call from a university phone? (EWU Dialing Rules)
See all 12 articles
Voicemail 9
  • Why is the red "message light" still lit, even when there are no voicemails?
  • How do I access University Voicemail?
  • Voicemail Web Interface
  • Voicemail FAQs
  • How do I access Voicemail from Jabber?
See all 9 articles
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