Phones

Do I have a telephone landline in my residence hall room?
We no longer automatically provide landline service in each residence hall room. If you would like a landline contact the Housing Office at 509-359-2451 or ...
Thu, Feb 4, 2021 11:50 AM
Available Telephone Equipment & IP Phone Quick Start Guides
Any product with a CDW-G part number can be purchased by your department. The part numbers are hyperlinked to the product. (NOTE* Prices listed are not mai...
Thu, Jan 20, 2022 8:48 AM
How to Check Your Telephone Recharges (Communication Services Billing Report)
1. Log on to EagleNet and select Finance. 2. Select Communication Services Billing Report. 3. Select the appropriate month and ind...
Sun, Jun 27, 2021 5:27 PM
Telephone Frequently Asked Questions (FAQS)
FAQs Q. I have an old phone with one line and no speakerphone. Can I get it replaced with a device that has an extra line and speakerphone? A. Yes. ...
Tue, Mar 29, 2022 7:49 AM
How do I make an outbound local or long distance phone call from a university phone? (EWU Dialing Rules)
To place an outbound call, follow the dialing rules below. A printable version of these rules is also attached to this article. These directions reflect...
Thu, Apr 29, 2021 7:06 PM
How to forward your desk phone to another phone number.
Steps to Enable Call Forwarding Forwarding Calls Directly to Voicemail Press the "Fwd All" or "Forward All" button on your des...
Thu, Nov 18, 2021 12:25 PM
How do I use Extension Mobility?
Logging into Extension Mobility NOTE* You can only be logged into one device at a time. If you have a Jabber account with your call queue IPCC number, tha...
Thu, May 12, 2022 10:46 AM
Telephone Lines of Service
Plans Full Feature - $135/yr Physical Cisco IP phone or Cisco soft phone. Non-Feature - $102/yr analogue lines: fax, cour...
Wed, Oct 7, 2020 11:48 AM
How do I change or fix my Apple ID login on an iOS device?
If you need to update or change the Apple ID associated with your iOS device (iPhone or iPad), follow these steps: 1. Open Settings 2. Tap Your Nam...
Wed, Sep 29, 2021 9:30 AM
Cisco 7941 & 7961 Hook-switch Issue
Cisco 7941 and 7961 desk phones have a common issue of the handset hook-switch failing. What this means, is that when you answer a call via your handset the...
Thu, Jan 20, 2022 10:09 AM