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10000014554
Do I have a telephone landline in my residence hall room?
We no longer automatically provide landline service in each residence hall room. If you would like a
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10000039003
How to Check Your Telephone Recharges (Communication Services Billing Report)
1. Log on to EagleNet and select Finance.
2. Select Communication Services Billing Report.
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10000039800
Telephone Frequently Asked Questions (FAQS)
FAQs
Q. I have an old phone with one line and no speakerphone. Can I get it replaced with a
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10000039802
How do I make an outbound local or long distance phone call from a university phone? (EWU Dialing Rules)
To place an outbound call, follow the dialing rules below. A printable version of these rules is
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10000047037
How to forward your desk phone to another phone number.
Steps to Enable Call Forwarding
Forwarding Calls Directly to Voicemail
Press the "Fwd All"
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10000048462
How do I use Extension Mobility?
Logging into Extension Mobility
NOTE* You can only be logged into one device at a time. If you hav
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10000054638
Telephone Lines of Service
Plans
Full Feature - $135/yr
Physical Cisco IP phone or Cisco soft phone.
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10000067778
Cisco 7941 & 7961 Hook-switch Issue
Cisco 7941 and 7961 desk phones have a common issue of the handset hook-switch failing. What this me
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10000068209
How to log into/Log out of a Hunt group on a Cisco IP Phone
The "hunt group" button is placed on department phones, including Jabber soft-phones, that inten
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10000068972
How to update Speed dials/favorites on your Cisco Device
Press and hold the soft-key next to the speed-dial you want to add or edit.
The edit menu wi