Jabber and Softphones

Instructions and FAQs for Jabber and Softphones

Accessing Voicemail Via Jabber Soft-Phone
Find the cassette tape icon on the left side of the window, click on that then click on “Call Voicemail”.       When you do, a call window pop...
Thu, Feb 4, 2021 at 10:42 AM
Installing Jabber on Windows via Software Center
First and foremost: Make sure you have submitted a Help Desk ticket to have a Jabber account created. If you don't have an account, you will not...
Tue, Apr 27, 2021 at 8:33 AM
Cisco Finesse error work around.
This is the work around for finesse error: "CF_RESOURCE_OUT_OF_SERVICE Please try again or contact the administrator." When trying to go to "...
Thu, Feb 4, 2021 at 10:42 AM
How to retain Audio Settings in Cisco Jabber
Having trouble with your audio settings staying put? Try this! With Jabber open click the settings ICON at the top right. Then click on "se...
Thu, Feb 4, 2021 at 10:42 AM
How to Forward your second line, Cisco Jabber
NOTE* Cisco IP Communicator and old SCCP IP desk phones such as the 7911, 7941, and 7961 devices will not have the ability to forward the second programmed ...
Thu, Feb 4, 2021 at 2:22 PM
Cisco Jabber Quick Start Guide
Navigating Jabber Status message/Profile Key Pad Search Bar Recent calls Meetings/Calendar Voicemail Call Settings Settings Men...
Wed, Feb 24, 2021 at 9:47 AM
Locating IPCC number in Jabber
This is how you can locate you IPCC number when using Jabber to log into Cisco Finesse to access your call queue. Find the drop near the bottom. (See ...
Thu, Apr 8, 2021 at 8:42 AM
Installing Jabber on a MAC via Self Service
First and foremost: Make sure you have submitted a Help Desk ticket to have a Jabber account created. If you don't have an account, you will not be ...
Tue, Apr 27, 2021 at 8:34 AM