Find the cassette tape icon on the left side of the window, click on that then click on “Call Voicemail”.       When you do, a call window pop...

First and foremost: Make sure you have submitted a Help Desk ticket to have a Jabber account created. If you don't have an account, you will not...

This is the work around for finesse error: "CF_RESOURCE_OUT_OF_SERVICE Please try again or contact the administrator." When trying to go to "...

Having trouble with your audio settings staying put? Try this! With Jabber open click the settings ICON at the top right. Then click on "se...

NOTE* Cisco IP Communicator and old SCCP IP desk phones such as the 7911, 7941, and 7961 devices will not have the ability to forward the second programmed ...

Navigating Jabber Status message/Profile Key Pad Search Bar Recent calls Meetings/Calendar Voicemail Call Settings Settings Men...

This is how you can locate you IPCC number when using Jabber to log into Cisco Finesse to access your call queue. Find the drop near the bottom. (See ...

First and foremost: Make sure you have submitted a Help Desk ticket to have a Jabber account created. If you don't have an account, you will not be ...