General Troubleshooting

Why can't I connect my iPad to the projector?
When connecting an iPad to the projector in the classroom you will want to be on the podium pad and scroll right. There will be a _“video unmute”_ option. W...
Mon, Aug 20, 2018 at 12:59 PM
How do I enable the full functionality of the Microsoft Office mobile apps?
Follow these steps to enable the full functionality of the Microsoft Office mobile apps  (Please note that the screenshots in this FAQ are based on the iP...
Mon, Aug 20, 2018 at 1:07 PM
How do I configure videos on a Sony Hi-Def 6.1MP X.V. Color Handycam camcorder?
JFK Camcorder Video The Sony Hi-Def 6.1MP X.V. Color Handycam camcorder is capable of recording in different formats. The format that is most compatible f...
Mon, Aug 20, 2018 at 1:09 PM
How do I find/add the Financial Aid FA-LEAVE calendar?
Find/add the Financial Aid FA-LEAVE calendar: Open Outlook and click on the Calendar button in the bottom left of the screen. In the menu bar select G...
Mon, Aug 20, 2018 at 1:10 PM
CYGWIN is giving me a warning that can be turned off by using a variable. How do I fix this?
CYGWIN Warning Example warning from CYGWIN : MS-DOS style path detected: --log-file=C:\DOCUME~1\ACBONN~1\LOCALS~1\APPLIC~1\ FlLog.tmp Preferred POSIX eq...
Mon, Aug 20, 2018 at 1:13 PM
What happened to my "Show Desktop" icon? How can I jump straight to my desktop in Windows 7?
The Quick Launch toolbar normally contains the "Show Desktop" icon, and is turned off by default in Windows 7.  To minimize all open screens on th...
Mon, Aug 20, 2018 at 1:14 PM
The BART Admin tab isn't displaying correctly, what should I do?
BART Admin Tab To display the BART Admin tab, minimize the extra space that Windows 7 adds around each window. Follow the below steps to minimize the extr...
Mon, Aug 20, 2018 at 1:16 PM
Why can't I open a Microsoft Office document?
A new version of Microsoft Office may have been released, and students may experience difficulty opening new files in earlier versions. Add-ons are availabl...
Mon, Sep 17, 2018 at 9:44 AM
How do I insert the path and file name of my document into a Word document?
Insert the path and file name into a Word document: Click the Insert tab. Select Quick Parts and choose Field. Under Field names:, select F...
Mon, Aug 20, 2018 at 1:17 PM
When using Cygwin, I am getting a "Failed to add the host to the list of known hosts" error?
When using cygwin on a new machine (particularly a Windows 7 OS), you might see a message like this when you try to download files from the eagledb home dir...
Mon, Aug 20, 2018 at 1:20 PM