Locating IPCC number in Jabber for Cisco Finesse
This is how you can locate your IPCC number when using Jabber to log into Cisco Finesse to access your call queue. Cisco Jabber does not use "Extension Mobility" like the IP communicator or your desk phone does. Once Jabber is launched, you can sign into Finesse like normal.
Find the drop near the bottom. (See the highlights)
Click on the down arrow to view all associated extensions.