1. From your desk phone, press the Messages button  or dial 4343. From an outside line, call 509-359-4343
  2. If prompted, enter your Connection ID (phone extension) and press #.
  3. Enter your PIN and press #
  4. Press 4 to access your Setup Options.
  5. Then press 1 to access your Greeting options.
  6. Press 1 again to change your greeting.
  7. Press # to immediately begin recording.
  8. Press # again when you are finished recording.
  9. To re-record your greeting, press 1. If you are satisfied with your greeting, move to step 10. 
  10. To exit the system press * or hang up.


If you need any further assistance please view our Service Catalog for other Knowledge Base articles or contact the IT Help Desk via Phone: 509.359.2247 or Email: helpdesk@ewu.edu