EWU IT has developed a collection of pre-approved enterprise level computer hardware that is supported by IT. Below is a best practice guide. The goal is a 2-4 week turn-around time from order to client delivery/setup. Processing time may vary based on product availability, shipping times, and volume of hardware being received.

Overview:

  1. Determine which hardware will best meet your needs by talking with your IT Coordinator, or contacting the HelpDesk (helpdesk@ewu.edu, 359-2247). A quick reference listing of computers and accessories that meet EWU hardware standards, and are supported by IT, are listed further below.

  2. Notify your purchasing agent as to the type of computer hardware you would like to order.

  3. The designated purchasing agent will place the order through EWU’s Apple Store at: https://ecommerce.apple.com

  4. After the order has been placed, the purchasing agent creates a Service Request.

  5. Please contact your IT Coordinator or the Help Desk if you need further assistance (HelpDesk@ewu.edu) or 509-359-2247.

Ordering a Computer from Apple:

  1. As you follow these instructions, please send suggested edits to Carl Combs, ccombs@ewu.edu, with goal of continual improvement!
    Visit EWU's Apple Store at https://ecommerce.apple.comand sign in with your Apple ID that is configured as a "Registered Proposer" (create proposals/quotes and order computers with PCard) or "Proposer" (create proposals/quotes only).
    • If you need help creating a new Apple ID, or unsure if your existing Apple ID is configured properly, please create a HelpDesk ticket with instructions to route to the "Desktop Solutions and HW Receiving Team".

  2. You will see a listing of approved computers in the "Recommended for you" section. Click Buy Now for computer(s) you want to purchase.
  3. Select all items (computer, warranty, and adapter with laptops) by clicking the check box at top of list (or each individual check box).  Click Add to Cart.

  4. After adding to Cart, if you need to make any changes to hardware specs (RAM, hard drive size, etc), click the CONFIGURE link, located in computer details.  After making changes, click UPDATE.

  5. The purpose of a Proposal is to obtain price estimates, review computer specs, consult with IT, and/or pursue funding approval. To create a Proposal click the Send Proposal link.  IMPORTANT:  While filling out proposal details, include the Name(s) of people receiving computer(s) in the Proposal Comments field. Then click Submit Proposal.

  6. Purchasing Agents, with Role of "Registered Proposers", have the option of not creating a Proposal for PCard purchases.  If paying with a PCard, click Convert To Order and then Checkout to complete the purchasing process. A proposal is not required for PCard purchases. A proposal is required for Purchase Orders, which needs to be submitted to the Purchasing Department with your PO.

  7. During the Checkout process, for ALL orders, choose Enter Alternate Shipping Address at the Ship To prompt.

  8. Enter the following Shipping Address, to ensure all items are delivered to the Hardware Receiving & Processing Team:
    • Eastern Washington University
      320 Media Lane
      Attn Line/Bldg Info:  Hardware Receiving, LIB 100
      Cheney , WA 99004-5321
  9. Enter PCard payment details.  IMPORTANT:  In the PO Number field, enter the Name(s) of people receiving computer(s).  Click Verify Order and Confirm to finalize and submit your order.


Create a Service Request 


DECIDING ON A COMPUTER

Accessories and Lenovo Computers supported by EWU IT are listed below. All laptops are bundled with a HDMI to VGA adapter adding $69.


Form Factor Standard Performance Elite

iMac 24"

24" iMax Retina 4.5K

Processor: Apple M1 chip with 8-core CPU with 4 performance cores and 4 efficiency cores, 8-core GPU, and 16-core Neural Engine 

Storage: 256 SSD

RAM: 8GB unified memory 

Graphics:  Intel Iris Plus Graphics 640

Cost: $1,429 + $169 4-Year Apple Care

.



iMac 27.5"

27" iMax Retina 5K

Processor: 3.1GHz 6-core 10th-gen Intel i5

Storage: 256 SSD

RAM: 8GB 2666MHZ

Graphics: Radeon Pro 5300 with 4GB

Cost: $1,879 + $169 4-Year Apple Care

27" iMax Retina 5K

Processor:  3.3GHz 6-core 10th-gen Intel i5  

Storage: 512 SSD

RAM: 16GB 2666MHZ

Graphics: Radeon Pro 5300 w/ 4GB

Cost: $2,079 + $169 4-Year Apple Care

27" iMax Retina 5K

Processor: i9-Ten Core 3.6 GHz

Storage: 512 SSD

RAM: 16GB 2666MHZ

Graphics: Radeon Pro 5300 w/ 4GB

Cost: $2,889 + $169 4-Year Apple Care
* requires changing config of performance model
Laptop Touch 13"

13” MacBook Air 

Processor: Apple M1 Chip (16-core Neural Engine)

Storage: 256 SSD

RAM: 8GB 2133 MHz LPDDR3

Graphics: Apple M1 chip with 7‑core GPU 

Cost: $899 + $249 4-Year Apple Care

13” MacBook Pro with Apple M1 chip

Processor:  Apple M1 chip with 8‑core CPU and 16‑core Neural Engine 

Storage: 512 SSD

RAM: 16GB unified memory 

Graphics:   Apple M1 chip with 8‑core GPU

Cost: $1,579 + $229 4-Year Apple Care



Laptop Touch 16"



16” MacBook Pro

Processor: i7-Six Core 2.6GHz

Storage: 512GB SSD

RAM: 16GB 2666 DDR4

Graphics: AMD Radeon Pro 5300M with 4GB  

Cost: $2,199 + $399 Apple Care

16” MacBook Pro

Processor: i9-Eight Core 2.4GHz

Storage: 512GB SSD

RAM: 32GB 2666 DDR4

Graphics: AMD Radeon Pro 5500M with 8GB 

Cost: $3,019 + $399 Apple Care

* requires changing config of performance model
iPads After consulting with IT, choose from the iPad pull-down menu. After consulting with IT, choose from the iPad pull-down menu. After consulting with IT, choose from the iPad pull-down menu.