EWU IT has developed a collection of pre-approved enterprise level computer hardware that is supported by IT. Below is a best practice guide. The goal is a 2-4 week turn-around time from item(s) arriving at EWU to client delivery/setup. Processing time may vary based on product availability, shipping times, and volume of hardware being received.
Laptops, desktops, workstations, monitors and/or docks are currently experiencing supply constraints. Shipping ETAs are 2-3 weeks.
SELECTING A COMPUTER
Contact the IT Help Desk (x2247, helpdesk@ewu.edu).
| Standard | Performance |
|
Desktop |
Processor: Apple M1 8-Core Graphics: 8-Core Storage: 256GB SSD Memory: 8GB RAM Ports: 2-Thunderbolt (USB-C), 2-USB 3.0 Peripherals: Magic Keyboard with Touch ID |
Processor: Apple M1 8-Core Graphics: 8-Core Storage: 512GB SSD Memory: 16GB RAM Ports: 2-Thunderbolt (USB-C), 2-USB 3.0 Peripherals: Magic Keyboard with Touch ID |
Laptop |
Display: 13” Processor: M2 Pro 8 Core Graphics: 8 Core Storage: 512 GB SSD Memory: 16 GB Ports: 2-Thunderbolt (USB-C) Warranty: 4 year AppleCare+ |
Display: 14” Processor: M2 Pro 10 Core Graphics: 16 Core Storage: 512 GB SSD Memory: 16 GB Ports: 3-Thunderbolt (USB-C), HDMI, SDXC, MagSafe Power Adapter Warranty: 4 year AppleCare+ |
Computer Hardware Selection and Purchasing OVERVIEW:
- Determine which hardware will best meet your needs by contacting your IT Coordinator for computer hardware consulting and purchasing options.
- Notify your Purchasing Agent (internal to your department) as to the type of computer hardware you would like to order. If you do not know who this is, please reach out to your College Business Officer (CBO).
-
The Purchasing Agent (internal to your department) with "Proposer" or "Registered Proposer" permissions creates a Proposal at EWU’s Apple Store: https://ecommerce.apple.com
-
After the Proposal has been created, the Purchasing Agent (internal to your department) creates a PR, creates a Purchasing Service Request, and IT Service Request. All laptop or desktop computer purchases must be paid with Purchase Orders only. Any peripherals (docks, cables, adapters, etc) can be purchased with a PCard from Apple, or other vendors as needed (Amazon, etc).
- After the PO is created, either the Purchasing Agent (Internal to your department) or OETC sales converts the Quote to an order and enters the actual PO# in the order.
Purchasing Agent (internal to your department) Detailed Ordering Instructions for Apple Computer Hardware:
- Visit EWU's Apple Store at https://ecommerce.apple.com and sign in with your Apple ID that is configured as a "Proposer" or "Registered Proposer".
-
If you do not have an Apple ECommerce account, please create a HelpDesk ticket with instructions to route to the "Desktop Solutions and HW Receiving Team".
-
If you do not have an Apple ECommerce account, please create a HelpDesk ticket with instructions to route to the "Desktop Solutions and HW Receiving Team".
- You will see a listing of approved computers in the "Recommended for you" section. Click Buy Now for computer(s) you want to purchase.
- Select all items (computer, warranty, adapter with laptops, etc) by clicking the check box at top of list (or individual check boxes). Click Add to Cart.
- After adding to Cart, if you need to make any changes to hardware specs (RAM, hard drive size, etc), click the CONFIGURE link, located in computer details. After making changes, click UPDATE.
-
Create a Proposal (refer to attached screenshot for visual). To create a Proposal, click the Create Proposal link. IMPORTANT: While filling out proposal details, include the Name(s) of people receiving computer(s) in the Proposal Comments field. Then click Submit Proposal.
-
The Purchasing Agent (internal to your department) creates a Purchase Requisition.
-
The Purchasing Agent (internal to your department) creates a Purchasing Department Service Request and attaches the proposal to the Service Request.
- The Purchasing Agent (internal to your department) creates an IT Service Request (NOT the Purchasing Office)
- If the hardware being ordered is assigned to a specific person, the Purchasing Agent (internal to your department) chooses "Computer Hardware Puchase (Individual)" Service Request. Important: Please create a Service Request for each person receiving computer hardware. If the hardware being purchased is for a Classroom, Lab, or other location where hardware is NOT assigned to a specific person, the Purchasing Agent (internal to your department) chooses "Bulk Computer Hardware Purchase" Service Request.
-
and
If you need any further assistance please view our Service Catalog for other Knowledge Base articles or contact the IT Help Desk via Phone: 509.359.2247 or Email: helpdesk@ewu.edu