Confirmation

  • Note: if you are looking to send a confirmation email to see the Notification section lower down on the page

After building a form within gravity forms it is best practice to give the user a confirmation that their entry has been submitted.
How to create a custom confirmation

  1. Open the form editor.
  2. In the top bar click Settings
  3. Then select Confirmations 
      • The screen you see at the step allows you to specify which confirmation the user will see

  4. Click the Add New button
  5. Then choose which confirmation type you would like for the users
      • Text: which you can customize the message for the users
      • Page: will allow you to redirect your users to another WordPress page on your site
      • Redirect: will allow you to redirect your users to any public URL

  6. Make sure you click Save Confirmation when you are happy with your message
  7. Test the form

Notifications

After building a form within gravity forms it is best practice to give the user a notification that their entry has been submitted. A common uses for a Notifications is sending a confirmation email.
How to create a custom notification

  1. Open the form editor.
  2. In the top bar click Settings
  3. Then select Notifications 
    • The screen you see at the step allows you to specify which notification the user will receive 
  4. Click the Add New button
  5. Then fill out the with the information needed to send the email confirmation.
        • You can populate these entries with information of collected on your form by using dynamic dropdowns

  6. Click Save/Update Notification
  7. Test your form