Follow the below steps to resolve most printer error issues on a computer:

  1. Convert the document to a PDF
  2. Open the PDF.
  3. In Acrobat Reader or Pro, select File.
  4. In File scroll to and select Print.
  5. In the Print window, click the Advance button.
  6. In the Advanced Print Setup window, check mark Print as image.
  7. Click OK, and then click OK again.