University voicemail is accessible in multiple ways:

• You can check your voicemail from your phone. For further instructions, see the article below.
• A copy of your voicemail is sent to your email inbox. If you need it to go to a different mailbox or if you don't receive them, please let us know.
• You can also access your and only your voicemail through the web at voicemail.ewu.edu. For advanced instructions, see this article.
• From Jabber, if you have it installed. For instructions, see this article.

Accessing Voicemail from a Phone:

• From your desk phone, press the Messages button or dial 4343. From an outside line, call 509-359-4343, then enter your PIN when prompted. 
  IF trying to access another line proceed with the following steps
• If you are calling from a phone other than your desk phone press * when Cisco Unity Connection answers. This will also allow you to access the voicemail box of a different extension from the one you are calling from.
• When prompted, enter the "Connection ID"  which is the phone extension, you are trying to access and press #.
• Enter the PIN for the extension and press #.

Main Menu and Shortcuts:

A print-friendly list of voicemail shortcuts is attached to this article.